Facebook section of “Bank of Baku” was rewarded in the nomination of the Socially Devoted pages by Socialbakers. The special certificate which was presented to the Bank mentions that the Bank is being awarded the certificate for its customer services in a social network.
Socialbakers (http://www.socialbakers.com) is dealing with monitoring and analysis of social networks and provides services to thousands of customers in more than 75 countries.
The award covers the second quarter of 2013. In its statement Socialbakers stated that communication with users at the “Bank of Baku”’s Facebook section is of an exemplary nature. According to investigations done by analysts of Socialbakers, more than 90% of requests and inquiries of visitors to the “Bank of Baku”’s Facebook section are dealt with and responded to and that is done within a short period of time.
In a research which was carried by Socialbakers internationally, the leading companies and corporations around the Globe representing various areas of business were awarded for their activities in other categories.
We wish to remind you that currently in addition to the Bank’s Facebook section (http://www.facebook.com/bankofbaku), there is also a page dedicated to the Bank’s Bolkart credit card (http://www.facebook.com/bolkart). The two pages are followed, in total, by approximately 150,000 Internet users and this number is dynamically growing.